Shipping policy

Where We Deliver

 

• Pan-India Coverage: We ship to most PIN codes across India.
• Global Shipping: Not available as of now.

Order Processing & Delivery Timelines

 

• Orders are dispatched within 1–2 business days after confirmation.
• Standard delivery takes 5–7 business days post-dispatch.
• Delays may occur during festive seasons or periods of high order volume.

Shipping Charges

 

Free Shipping - For Orders above ₹600

₹75 Flat rate - For Orders below ₹600

• All costs are clearly shown at checkout before payment.

Product Issues or Damaged Items

 

If your order arrives damaged or have any manufacturing issue:

• Take clear photos of the affected product and packaging.
• Send them to support@wisemeal.in within 2 days of delivery.
• Our team will promptly arrange a refund or replacement.

Customer FAQs

 

How do I track my order?

• A tracking link will be sent to your registered email once the order is shipped.

Can I cancel or modify my order?

• Unfortunately, we do not support order changes or cancellations once placed.

What to do in case if delivery is delayed?

• Occasionally, delays may occur due to unforeseen reasons. If your order hasn’t arrived within the estimated window, please contact us and we’ll assist you.

Need Assistance?

For any additional support, feel free to reach out to our customer service team at:
support@wisemeal.in